The Sindh and Lahore High Courts have introduced Case Flow management systems to streamline the cases assigned to judges and shifting the system from manual to electronic case flow. This has reduced the time for disposal of cases. For Pakistan, it is a major step towards the improvement of Quality of Judicial Process.
Time and cost to resolve a commercial dispute and the quality of judicial processes.
| Reform Actions | Reform Area | Agencies |
|---|---|---|
| Operationalize the Punjab Business Registration Portal, reducing number of days to register business entities from 18 to 2 | Starting a Business | PITB |
| Design and implement public awareness campaign for Business Registration in Punjab | Starting a Business | PITB |
| Publish Punjab Business Registration statistics, including processing time | Starting a Business | PITB |
| Development of standardized by-laws between LDA and LG&CD/MCL in line with best international practices | Dealing with Construction Permits | LDA |
| Publish Construction Permit procedures, fees, binding timelines, Uploading of CP requirement checklists and required forms for all major types of projects | Dealing with Construction Permits | LG&CD-PB |
| Publish permitting statistics, including applications’ processing time on LDA and LG&CD/MCL websites | Dealing with Construction Permits | LDA |
| Develop a set of policies and procedures for LDA and LG&CD/MCL to ensure that mandatory inspections take place in practice. | Dealing with Construction Permits | LDA |
| Automation of all processes related to construction permits, including online application submission | Dealing with Construction Permits | LDA |
| Make standardized sale deeds available online. | Registering a Property | BOR-PB |
| Complete and publish standardized bye-laws between LDA and MCL | Dealing with Construction Permits | MCL |
| Online construction permits for warehouse availability at e-khidmat centers | Dealing with Construction Permits | MCL |
| Reduce the time to obtain building permit from 60 to 15 days | Dealing with Construction Permits | MCL |
| Notify binding service standards | Registering a Property | PLRA |
| Develop an independent complains resolution mechanism | Registering a Property | PLRA |
| Publish property registration statistics online | Registering a Property | PLRA |
| Develop standardized sale deeds | Registering a Property | PLRA |
| Removing procedure 2: Advertisement of a transaction in newspapers and inviting objections | Registering a Property | PLRA |
| Increase transparency of information index to 6 | Registering a Property | PLRA |
| Property can now be registered in 18 days rather than 56 days and Number of procedures have been reduced from 7 to 4 | Registering a Property | PLRA |
| Specimen sale deeds have been placed on PLRA’s website | Registering a Property | PLRA |
| Planned merger of two procedures: a) registration with social security and b) registration with labor department | Starting a Business | PITB |
| Enable combined registration with PESSI, Labour and E&T dept. on integrated platform (Business Registration Portal Punjab) | Starting a Business | PITB |
| Introduce and operationalize dedicated commercial bench at Lahore High and District Courts. | Enforcing Contracts | LHC |
| Link LDA system with Punjab LARIMS to expedite Procedure 1. Obtain letter from the relevant land owning authority confirming the land title from 2 to 1 day. | Dealing with Construction Permits | LDA |
| Reduction in cost of property registration from 5.2% to 4.2% | Registering a Property | PLRA |
| Improvement in Quality of Land Administration Index from 10.5 to 23.5 | Registering a Property | PLRA |
| Dedicated website established: http://plra.punjab-zameen.gov.pk | Registering a Property | PLRA |
| Digital cadaster of Lahore prepared and available at: http://gisportal.punjab-zameen.gov.pk:81/lrmis_geo/ | Registering a Property | PLRA |
| Automation of sub-registrar offices and integration with land records offices | Registering a Property | PLRA |
| Launch of standardised software application for registering property | Registering a Property | PLRA |
| Establishment of three (3) mediation centres in Lahore | Enforcing Contracts | L&PAD-PB |
| Introduction of Case Management System at Lahore High Court | Enforcing Contracts | L&PAD-PB |
| Establishment of District & Session’s Court website for case management | Enforcing Contracts | L&PAD-PB |
| Mainstream standardized sale deed usage in Punjab | Registering a Property | BOR-PB |
| Improve Transparency of information index in Punjab by ensuring that LESCO notifies its customers of a change in tariff ahead of the billing cycle. | Getting Electricity | LESCO |
| Introduce a set of measured to reduce a number of outages to enable Punjab to score on the Reliability of supply and transparency of tariff index | Getting Electricity | LESCO |
| Complete electronic database for checking for encumbrances (liens, mortgages, restrictions and the like) in Lahore and make it available online | Registering a Property | PLRA |
| Remove the property valuation form (PT-1) as a requirement from Water and Sanitation Agency (WASA) in Lahore. | Dealing with Construction Permits | LDA |
| Launch e-permit system for all construction types. | Dealing with Construction Permits | LDA |
| Improve the pre-screening of applications for construction permits. - Lahore | Dealing with Construction Permits | LDA |
| Link the systems of LDA with those of the land management authorities to expedite the obtainment of the proof of ownership. | Dealing with Construction Permits | LDA |
| Fully automate the process of paying stamp duties. - Lahore | Registering a Property | PLRA |
| Achieve full digitalization of ownership records and maps and continue improving the GIS system. - Lahore | Registering a Property | PLRA |
| Integrate data bases by linking PLRA and Excise Taxation Departments system to check property tax liabilities automatically. | Registering a Property | PLRA |
| Set up and enforce binding time limits on procedures to connect to the electricity grid. - Lahore | Getting Electricity | LESCO |
| Calculate System Average Interruption Duration Index (SAIDI) and System Average Interruption Frequency Index (SAIFI) inclusive of all power outages (including load-shedding). - Lahore | Getting Electricity | LESCO |
| Undertake a detailed study to understand the bottlenecks of the electrical connection process. - Lahore | Getting Electricity | LESCO |
| Streamline internal wiring inspection - Lahore | Getting Electricity | LESCO |
| Roll out full online application system, with an e-payment option. - Lahore | Getting Electricity | LESCO |
| Improve case management system at Punjab High and District Courts to address delays during the trial phase so to increase the Judicial Quality Index from 5 to 10. | Enforcing Contracts | LHC |
| Map court processes to identify sources of delay during commercial case resolution - Lahore | Enforcing Contracts | LHC |
| Design a plan to initiate automation of court processes - Lahore | Enforcing Contracts | LHC |
| Increase specialization of the judges dealing with commercial cases - Lahore | Enforcing Contracts | LHC |
| Provide continuous training to judges with jurisdiction over commercial matters. - Lahore | Enforcing Contracts | LHC |
| Remove the requirenment of NOC from EPA for low risk catagories (as in Karachi). Procedures #2, takes 15 days and costs PKR 10,000. | Dealing with Construction Permits | LDA |
| Roll-out the e-permit system in Lahore to all types of buildings and allow for e-payments. | Dealing with Construction Permits | LDA |
| Remove the requirments of obtaining NOC from Environmental Protection Agency by amending EPA & LDA building by-laws.(procedure#2, 15days, cost=10,000PKR) in collaboration with EPA. | Dealing with Construction Permits | LDA |
| Review procedures and eliminate unneccessary procedures in line with the best economy (Malaysia) (Malaysia=6, Khi=16, Lhr=19). | Dealing with Construction Permits | LDA |
| Merge procedures for water and sewerage connections (joint inspection) and reduce time for issuance of water & sewerage connection (currently 4 procedures and 34 days for the whole process). | Dealing with Construction Permits | LDA |
| Reduce time to receive completion certificate (19 days). | Dealing with Construction Permits | LDA |
| Allow external supervising engineer or a Govt. Agency to conduct risk-based inspections during construction (rather than only In-house engineer), for improving score (to 2 from 1) in Quality Control during construction index. | Dealing with Construction Permits | LDA |
| Introduce a Geographic Information System (GIS) for the electricity distribution network. | Getting Electricity | LESCO |
| Carry out analysis of over-compliance and ensure elimination of the procedure to obtain a PT1 form from E&T dept. | Registering a Property | E&T-PB |
| Increase awareness-raising efforts on recent reforms and clarify the legal requirements to avoid over-compliance and close implementation gaps. | Registering a Property | PLRA |
| Increase uptake of standardized sale deed placed online by PLRA to eliminate the need to hire a deed writer. | Registering a Property | PLRA |
| Conduct an assessment of court processes and legal framework for handling commercial cases to identify and address the underlying causes of delays. | Enforcing Contracts | LHC |
| Consider the creation of specialized commercial courts, divisions or benches in collaboration with Law Department. | Enforcing Contracts | LHC |
| Introduce case management practices to address delays during the trial process – such as limiting excessive adjournments and enforcing time standards. | Enforcing Contracts | LHC |
| Improvement in the scores of Reliability of Infrastructure Index. | Registering a Property | PLRA |
| Approval of ADR Rules in Punjab. | Enforcing Contracts | L&PAD-PB |
| Issuance of process / summon thorough electronic means for Civil Courts in Punjab. | Enforcing Contracts | L&PAD-PB |
| Allow private firms to sign-off on the completion certificate, while ensuring the quality of professional qualifications in Lahore. | Dealing with Construction Permits | LDA |
| Ownership of property (Fard) can be checked online through: https://onlinefard.punjab-zameen.gov.pk/Client/RegisterNic. | Dealing with Construction Permits | LDA |
| LDA has automated the process of paying building permit and completion fee therefore these dues can now be paid via debit/credit card and ATM. | Dealing with Construction Permits | LDA |
| Water connection application can now be submitted along with building permit application at Lahore Development Authority. | Dealing with Construction Permits | LDA |
| Applicants can obtain electricity connection within 58 days for warehouse. | Getting Electricity | LESCO |
| Payment of Demand Note has been automated. | Getting Electricity | LESCO |
| Wiring test report can now be submitted along with electricity connection application. | Getting Electricity | LESCO |
| Ownership of property (Fard) can be checked online through for registering a property. | Registering a Property | PLRA |
| Time for execution and registration of a deed before the registration authority reduced from 15 to 8 days. | Registering a Property | PLRA |
| Punjab Land Records Authority has computerised and digitized cadastral plans in Lahore. | Registering a Property | PLRA |
| Punjab Land Records Authority has made the official statistics of the number of transactions available online. | Registering a Property | PLRA |
| Punjab Land Records Authority has record of all privately held land plots in Lahore. | Registering a Property | PLRA |
| Punjab Land Records Authority has mapped all privately held land plots in Lahore. | Registering a Property | PLRA |
| PLRA has made available online, the reports on land disputes and issues. | Registering a Property | PLRA |
| Following four reports can be generated about the competent court: (i) time to disposition report; (ii) clearance rate report; (iii) age of pending cases report; and (iv) single case progress report. | Enforcing Contracts | L&PAD-PB |
| Make available the following electronic case management tools for judges: (i)Laws, regulations and case law, (ii)Hearing Schedule, (iii)To send notifications, (iv)To track status of a case | Enforcing Contracts | L&PAD-PB |
| Make available the following electronic case management tools for lawyers: (i)Access laws, regulations and case law, (ii)To access forms to be submitted to the court, (iii)To receive notifications, (iv)To track status of a case. | Enforcing Contracts | L&PAD-PB |
| Punjab Government has introduced “The Punjab Alternate Dispute Resolution Act 2019â€. | Enforcing Contracts | L&PAD-PB |
| The initial complaint can be filed electronically through a dedicated platform within the competent court. | Enforcing Contracts | L&PAD-PB |
| Introduction of online payment facility for Social Security Contributions by PESSI in Punjab. | Paying Taxes | PESSI |
| Reform Area | Agencies |
| Reform Actions | Reform Area | Agencies |
|---|---|---|
| Introduce case management tools to allow filing, payment of court fees, and completion of litigation stages and assist the Lahore District Court and its district judges/court staff in managing new claims. | Enforcing Contracts | LHC |
| Introduce efficient rules for Commercial Court and accompanying Bench Book for Punjab | Enforcing Contracts | LHC |
| Ensure availability of online fee payment facility in Punjab | Starting a Business | PITB |
| Introduce provisions limiting adjournments at the Commercial Bench in Punjab to improve the Judicial Quality Index | Enforcing Contracts | LHC |
| Online issuance of Fard in Punjab | Registering a Property | PLRA |
| Online submission of Fard in Punjab | Registering a Property | PLRA |
| Re-engineer business processes for all construction types to allow the Lahore Development Authority (LDA) to get No Objection Certificates (NOCs) directly from the required agencies. | Dealing with Construction Permits | LDA |
| Improve the risk-based categorization of buildings and introduce a risk-based approach during the application phase and inspection phase. - Lahore | Dealing with Construction Permits | LDA |
| Allow architects to sign-off on the completion certificate for low-cost buildings, while ensuring the quality of professional qualifications. - Lahore | Dealing with Construction Permits | LDA |
| Provide option to pay the cost for the transformer and external work in installments in Lahore. | Getting Electricity | LESCO |
| Estalish a one window cell to reduce the turn around time for registration of property in Lahore. Set up counters of relevant agencies to ensure smooth flow of application process. | Registering a Property | PLRA |
| Fully automate the process of paying stamp duties in Lahore. | Registering a Property | PLRA |
| Reduce the time to obtain decisions on land disputes from the district courts. | Registering a Property | PLRA |
| Allow architects to sign-off on completion certificate for low-cost buildings, while ensuring the quality & Improve outsourcing of field inspections including completion certificates to Architects, Town Planners and Consultants registered with LDA. | Dealing with Construction Permits | LDA |
| Improve risk-based categorization of buildings and introduce a risk-based approach during the application phase and inspection phase. | Dealing with Construction Permits | LDA |
| Requirement by law to obtain an insurance policy to cover possible structural flaws or problems in the building once it is in use. | Dealing with Construction Permits | LDA |
| Introduce GIS for eliminating initial physical inspection of site. | Dealing with Construction Permits | LDA |
| Increase uptake of the E-permit system. | LDA | |
| Introduction of online payment system through all banks. | Dealing with Construction Permits | LDA |
| Introduce a set of measures to reduce several outages. | Getting Electricity | LESCO |
| Reduction in timeframe of getting new connections of 58 to 48 (Involving 200 KVA transformers). | Getting Electricity | LESCO |
| Invest and introduce Smart Meters. | Getting Electricity | LESCO |
| Reduce time to less than one year on average to obtain a decision from the first-instance court for such a case (without appeal). | Registering a Property | BOR-PB |
| Fully automate the process of issuance of stamp duties. | Registering a Property | BOR-PB |
| Achieve full digitalization of ownership records and cadastral plans and continue improving the GIS system in Lahore. | Registering a Property | PLRA |
| Cases to be randomly and automatically assigned to judges. | Enforcing Contracts | LHC |
| Pretrial conference among case management techniques to be introduced by the competent court | Enforcing Contracts | LHC |
| Online court fee payment within the competent court | Enforcing Contracts | LHC |
| Limit the number of adjournments to 3 in commercial cases by amendment in CPC | Enforcing Contracts | PITB |
| Approval of commercial law and rules for operationalization of commercial court in Punjab | Enforcing Contracts | LHC |
| Increase up-take of case management system and court automation tools in commercial courts | Enforcing Contracts | LHC |
| Carry out service of process electronically for claims filed before the competent court. | Enforcing Contracts | LHC |
| Reduce filing and service timeframe to 6 days | Enforcing Contracts | LHC |
| Reduce trial and judgment timeframe to 118 days | Enforcing Contracts | LHC |
| Reduce enforcement of judgment timeframe to 40 days | Enforcing Contracts | LHC |
| Reform Area | Agencies |
| Reform Actions | Reform Area | Agencies |
|---|---|---|
| Improve case management system at Sindh High and District Courts in increase the Judicial Quality Index from 6 to 10 | Enforcing Contracts | SHC |
| Operationalize the Commercial Bench in Sindh High and District Courts | Enforcing Contracts | SHC |
| Introduce efficient rules for Commercial Court and accompanying Bench Book for Sindh | Enforcing Contracts | SHC |
| Revise Secured Lending legal framework to ensure compliance with DB methodology; Creation of integrated or unified legal framework for secured transactions | Getting Credit | SBP |
| Limit adjournments at the Commercial Bench in Sindh to improve the Judicial Quality Index | Enforcing Contracts | SHC |
| Introduce Sindh inter-government electronic procedure to obtain non-objection certificate (one government principle) to shift responsibility for the procedure from an applicant to government | Registering a Property | BOR-SD |
| Re-engineer business processes for all construction types to allow SBCA to get NOCs directly from the required agencies. | Dealing with Construction Permits | SBCA |
| Improve the risk-based categorization of buildings and introduce a risk-based approach during the application phase and inspection phase. - Karachi | Dealing with Construction Permits | SBCA |
| Allow architects to sign-off on the completion certificate for low-cost buildings, while ensuring the quality of professional qualifications. - Karachi | Dealing with Construction Permits | SBCA |
| Achieve full digitalization of ownership records and maps and continue improving the GIS system. - Karachi | Registering a Property | BOR-SD |
| Ensure full automation of the procedure to obtain the sales certificate. The Board of Revenue has introduced an initiative to automate the procedure and it should be implemented. - Karachi | Registering a Property | BOR-SD |
| Fully automate the process of paying stamp duties. - Karachi | Registering a Property | BOR-SD |
| Increase awareness-raising efforts on recent reforms and clarify the legal requirements to avoid over-compliance and close implementation gaps. | Registering a Property | BOR-SD |
| Reduce and Harmonize cost as LDA (11.5% in Karachi, 3.8% in Lahore). | Dealing with Construction Permits | SBCA |
| SBCA to introduce risk-based system for construction approvals and inspections, i.e., outsourcing inspection to private sector (like Australia) or to accredited bodies (like France & UK). | Dealing with Construction Permits | SBCA |
| Allow private firms to sign-off on the completion certificate, while ensuring the quality of professional qualifications in Karachi. | Dealing with Construction Permits | SBCA |
| Bottlenecks identified by K-Electric, to be taken up with relevant authorities in Sindh (1. Delays in issuance of Right of Way permissions from respective authorities in Karachi, 2. Delays in issuance of Certificate from Electrical Inspectorate Karachi). | Getting Electricity | SID |
| Fully automate the process of paying stamp duties in Karachi. | Registering a Property | BOR-SD |
| Approval of ADR Rules in Sindh. | Enforcing Contracts | SHC |
| Operationalize mediation centres in Karachi. | Enforcing Contracts | SHC |
| Consider the creation of specialized commercial courts, divisions or benches. | Enforcing Contracts | SHC |
| Introduce case management practices to address delays during the trial process – such as limiting excessive adjournments and enforcing time standards. | Enforcing Contracts | SHC |
| Re-Engineer business processes for all construction types to centralize the obtaining of all NOCs from the required agencies. | Dealing with Construction Permits | SBCA |
| Roll-Out the E-Permit system in Karachi to all types of buildings and allow for E-Payments | Dealing with Construction Permits | SBCA |
| Consider allowing private firms to sign-off on the completion certificate, while ensuring the quality of professional qualifications. | Dealing with Construction Permits | SBCA |
| Reduce and harmonize cost. | Dealing with Construction Permits | SBCA |
| Introduce GIS for eliminating initial physical inspection of site. | Dealing with Construction Permits | SBCA |
| Customer interactive interface be developed for more proactive and transparent communication. | Getting Electricity | KE |
| New connection PMT cost revision will be formalized based on LT Aluminum Cable and other newer technology induction in the system. | Getting Electricity | KE |
| To get PFIP vendor registered/prequalified whereby customers may procure PFIP from listed/approved vendors as soon as they apply for new connection. | Getting Electricity | KE |
| Facilitating industrial consumers for getting right of way by signing mutual understanding (MoU) with agencies operating in industrial associations. | Getting Electricity | KE |
| KE to liaise with EIK Team (GoS Energy Department) so that applications for EIK are directly routed through online portal between KE & EIK. This will help reduce time. | Getting Electricity | KE |
| Availability of Grid Transformer loading integrated with geographical mapping for further linking to online application for load serving capacity intimation. | Getting Electricity | KE |
| NC Application registration process will be made available on KE Live App (Android). | Getting Electricity | KE |
| Technical Electrical Consultants will be pre-qualified by KE to ensure complete compliance to KE standards. | Getting Electricity | KE |
| Exploring financing option with Commercial Banks to facilitate customer with opportunity of deferred payment/installment at a predefined refinance rate. | Getting Electricity | KE |
| Reducing the cost of connection works and the security deposit for new connections. | Getting Electricity | KE |
| Launch of online application for issuance of Sale Certificate. | Registering a Property | BOR-SD |
| Deployment of web application and establishment of facilitation desk for property registration at all Peoples Service Centers in Karachi. | Registering a Property | BOR-SD |
| Implementation of e-Stamping in Sindh on the pattern of e-Stamping system of Punjab. | Registering a Property | BOR-SD |
| Introduction of e-payment system for online payment of stamp duty, registration fee & CVT. | Registering a Property | BOR-SD |
| Implementation of case management system in Revenue Courts of Board of Revenue Sindh. | Registering a Property | BOR-SD |
| Redesigning & restructuring of the website of Board of Revenue Sindh to make it easy to use for registrants. | Registering a Property | BOR-SD |
| Outsourcing of independent complaint resolution system. | Registering a Property | BOR-SD |
| In Karachi, establish a single-client-facing agency for land administration and integrate the databases and systems for land registration and cadaster. | Registering a Property | BOR-SD |
| Provide training for land registry and cadaster staff after the introduction of the new land administration system in Karachi | Registering a Property | BOR-SD |
| Mutation to be done through LRMIS | Registering a Property | BOR-SD |
| Improve the quality of land administration system by publishing official service standards on property transfers | Registering a Property | BOR-SD |
| Consider the creation of specialized commercial courts, divisions or benches | Enforcing Contracts | SHC |
| Introduce case management practices to address delays during the trial process – such as limiting excessive adjournments and enforcing time standards | Enforcing Contracts | SHC |
| Introduce pretrial conferences as a critical element of case management | Enforcing Contracts | SHC |
| Support the introduction of electronic filing of initial complaints and other court automation elements in commercial cases | Enforcing Contracts | SHC |
| Provide continuous training to judges with jurisdiction over business matters | Enforcing Contracts | SHC |
| Introducing financial incentives for the parties to attempt mediation | Enforcing Contracts | SHC |
| Reform Area | Agencies |
| Reform Actions | Reform Area | Agencies |
|---|---|---|
| Ensure effective implementation of existing timelines as per the NEPRA Performance Standards (Distribution) Rules, 2005 | Getting Electricity | KE |
| Implement Supervisory Control and Data Acquisition (SCADA) system or an Incidence Management System (or any elements of these systems) to monitor outages and restore service | Getting Electricity | KE |
| Review and produce a list of current by-laws/regulations governing time limits to obtain electricity connection | Getting Electricity | KE |
| Establishment of One Window Operation at SBCA with simplified forms | Dealing with Construction Permits | SBCA |
| Introduction of a standardized sale deed | Registering a Property | BOR-SD |
| Enhance complaint management mechanism and develop feedback loops | Registering a Property | BOR-SD |
| Establish the Sindh Provincial Electronic One Stop Shop (PEOSS) | Starting a Business | SESSI |
| Establish and publicize binding service standards for all relevant authorities in charge of procedures | Dealing with Construction Permits | SBCA |
| Replace procedure 3 with a notification | Dealing with Construction Permits | SBCA |
| Expediting procedure 12 from 60 to 20 days | Dealing with Construction Permits | KWSB |
| Reduce the time to obtain building permit from 60 to 40 days | Dealing with Construction Permits | SBCA |
| Make property registration statistics available online | Registering a Property | BOR-SD |
| Make standardized sale deeds available online. | Registering a Property | BOR-SD |
| Complete automation of processes for registering property | Registering a Property | BOR-SD |
| Digitization of records to expedite procedure 7 | Registering a Property | BOR-SD |
| Increase transparency of information index to 6 | Registering a Property | BOR-SD |
| Reduce overall connection time from 215 to 190 days in Karachi | Getting Electricity | KE |
| Load calculator for end user to pre determine requirements | Getting Electricity | KE |
| Case tracking enabled online | Getting Electricity | KE |
| Reducing time for execution and registration of deed from 208 to 104 days (ambition to reduce to 16 days) | Registering a Property | BOR-SD |
| CP information available on SBCA website | Dealing with Construction Permits | SBCA |
| Enable combined registration with SESSI, Labour and E&T dept. on integrated platform (Business Registration Portal Sindh) | Starting a Business | PITB |
| Launch e-permit system for all construction types by automation of const. permits at SBCA including the electronic submission of applications. | Dealing with Construction Permits | SBCA |
| Mainstream standardized sale deed usage in Sindh | Registering a Property | BOR-SD |
| Make fee schedule for accessing maps of land plots made publicly available. | Registering a Property | BOR-SD |
| Complete electronic database for checking for encumbrances (liens, mortgages, restrictions and the like) and make it available online. | Registering a Property | BOR-SD |
| Improve Transparency of information index in Sindh by ensuring that KElectric notifies its customers of a change in tariff ahead of the billing cycle | Getting Electricity | KE |
| Introduce a set of measured to reduce a number of outages to enable Sindh to score on the Reliability of supply and transparency of tariff index | Getting Electricity | KE |
| Develop an independent complaints resolution mechanism related to issues of land and property registration in Karachi | Registering a Property | BOR-SD |
| Complete implementation of E-payments of social security contributions | Paying Taxes | SESSI |
| Link SBCA system (currently under development) with Sindh LARIMS to expedite the procedure to obtain letter from the relevant land-owning authority confirming the land title from 14 to 1 day | Dealing with Construction Permits | SBCA |
| Improve the pre-screening of applications for construction permits. - Karachi | Dealing with Construction Permits | SBCA |
| Set up and enforce binding time limits on procedures to connect to the electricity grid. - Karachi | Getting Electricity | KE |
| Calculate System Average Interruption Duration Index (SAIDI) and System Average Interruption Frequency Index (SAIFI) inclusive of all power outages (including load-shedding). - Karachi | Getting Electricity | KE |
| Provide option to pay the cost for the transformer and external work in installments in Karachi. | Getting Electricity | KE |
| Undertake a detailed study to understand the bottlenecks of the electrical connection process. - Karachi | Getting Electricity | KE |
| Streamline internal wiring inspection - Karachi | Getting Electricity | KE |
| Roll out full online application system, with an e-payment option. - Karachi | Getting Electricity | KE |
| Map court processes to identify sources of delay during commercial case resolution - Karachi | Enforcing Contracts | SHC |
| Design a plan to initiate automation of court processes - Karachi | Enforcing Contracts | SHC |
| Increase specialization of the judges dealing with commercial cases - Karachi | Enforcing Contracts | SHC |
| Provide continuous training to judges with jurisdiction over commercial matters. - Karachi | Enforcing Contracts | SHC |
| Ensure following the time limits of NEPRA for procedures to connect to the electricity grid (73 days). | Getting Electricity | KE |
| Reduce procedures time and cost in line with best country in DB Report for the relevant indicator, also compare timelines with LESCO and reduce them accordingly. | Getting Electricity | KE |
| Remove requirment of inspection from E& T Dept (Procedure #10), just like Punjab. | Dealing with Construction Permits | E&T-SD |
| SESSI to urgently operationalize e-payments of employer contributions, ensuring uptake of payments. | Starting a Business | SESSI |
| Reduce days to request water & sewerage connections (procedure#11, it takes 20 days to request water & sewerage connection). | Dealing with Construction Permits | KWSB |
| Re-engineer business processes for all construction types to centralize the obtaining of all NOCs from the required agencies. | Dealing with Construction Permits | SBCA |
| Review procedures and eliminate unnecessary procedures in line with the best economy (Malaysia) (Malaysia=6, Khi=16, Lhr=19). | Dealing with Construction Permits | SBCA |
| Strengthen service standards and time limits and make them publicly available online in Karachi. | Registering a Property | BOR-SD |
| In Karachi, ensure automation of the procedure to obtain the sales certificate (NOC). | Registering a Property | BOR-SD |
| In Karachi, review land-related procedures to identify bottlenecks and explore ways to streamline the deed execution, registration, and scanning processes. | Registering a Property | BOR-SD |
| BOR to enforce notification dated 27.02.2019 ensuring registry of properties in 03 days at all SROs of Karachi (DB Report-120 days). | Registering a Property | BOR-SD |
| Conduct an assessment of court processes and the legal framework for handling commercial cases to identify and address the underlying causes of delays in Karachi. | Enforcing Contracts | SHC |
| Online Construction Permit application submission on SBCA portal at http://smart.sbca.gos.pk/. | Dealing with Construction Permits | SBCA |
| Number of inspections for Category-1 projects reduced to two (2). | Dealing with Construction Permits | SBCA |
| Time to receive Completion Certificate reduced from 30 to 15 days. | Dealing with Construction Permits | SBCA |
| Time to obtain site inspection by K-Electric is reduced from 13 days to 8 days. | Getting Electricity | KE |
| To ensure transparency, breakup of new connection cost estimates along with complete Bill of Material and Load Assessment is being shared with customers. | Getting Electricity | KE |
| Cost of registering property reduced (Stamp Duty reduced from 2% to 1%; Registration Fee from 1% to 0.5% and Capital Value Tax from 2.5% to 1.5%). | Registering a Property | BOR-SD |
| Total time required for registration of property reduced to 6 days. | Registering a Property | BOR-SD |
| Availability of online complaint mechanism at Board of Revenue, Sindh. | Registering a Property | BOR-SD |
| Promulgation of law governing mediation & conciliation. | Enforcing Contracts | LDS |
| Reform Area | Agencies |
| Reform Actions | Reform Area | Agencies |
|---|---|---|
| Rolling out Web Based One Customes (WeBOC) at border Custom stations | Trading Across Borders | FBR |
| Integrate WeBOC with banks for E-Payments of duty and taxes | Trading Across Borders | FBR |
| Approval of summary for implementation of National Single Window system in Pakistan | Trading Across Borders | FBR |
| INTRA: Integrate at least 4 more key regulatory authorities related to cross border trade in WeBOC | Trading Across Borders | FBR |
| SECP E-services- Establish data sharing mechanism between federal agencies | Starting a Business | SECP |
| Integrate banks into IRIS to allow for online payment of corporate income tax and GST | Paying Taxes | FBR |
| Remove separate procedure for name reservation | Starting a Business | SECP |
| Provide facility for online payment of fee | Starting a Business | SECP |
| Remove separate procedure for PIN generation | Starting a Business | SECP |
| Removing a procedure to open a bank account for tax registration | Starting a Business | FBR |
| Merger applying for NTN & STN at tax facilitation center of RTO of FBR. | Starting a Business | FBR |
| Remove Procedure to Register with Employees Old-Age Benefits Institution (EOBI) | Starting a Business | FBR |
| Remove Procedure to Register the appointed CEO with SECP | Starting a Business | SECP |
| Ensure implementation and dissemination of EPA de-notification of the requirement for obtaining NOC | Dealing with Construction Permits | EPA-PB |
| Reduce a total number of payments and implementing e-payments of GST on Services | Paying Taxes | FBR |
| Ensure availability of on-line payment facilities for duty, taxes and all other charges at the border. | Trading Across Borders | CUSTOMS |
| Integrate WeBOC with Plant Protection Department | Trading Across Borders | CUSTOMS |
| Integrate WeBOC with Animal Quarantine Department | Trading Across Borders | CUSTOMS |
| Reduce hours to prepare import/export documents from 55 to 20 (export) from 143 to 50 (import) through expansion of electronic document exchanges | Trading Across Borders | CUSTOMS |
| Amend the law to allow businesses to grant a non possessory security right in substantially all of its assets | Getting Credit | SBP |
| Extension of a security right to future or after-acquired assets | Getting Credit | SBP |
| Permitting general description of debts and obligations in collateral agreements | Getting Credit | SBP |
| Complete implementation of the Collateral Registry | Getting Credit | SBP |
| Registration of all functional equivalents in a notice-based collateral registry. | Getting Credit | SBP |
| Enable the secured creditors to be paid first when a debtor defaults outside an insolvency procedure. | Getting Credit | SBP |
| Reduce fee for registration of a small company | Starting a Business | SECP |
| Availability of online e-payments facility for paying business registration fees | Starting a Business | PITB |
| Integration of PTA on WeBOC | Trading Across Borders | CUSTOMS |
| Enact Credit Bureau Act, 2015. | Getting Credit | FBR |
| Additional requirements have been prescribed through 3rd, 4th and 5th schedules to the Companies Act, 2017. | Protecting Minority Investors | SECP |
| Listed Companies (Code of Corporate Governance) Regulations, 2017 | Protecting Minority Investors | SECP |
| The Commission has prescribed detailed disclosures required to be made to the shareholders by the companies | Protecting Minority Investors | SECP |
| Enact Secured Transactions Act, 2016. | Getting Credit | SBP |
| Amend law to allow businesses to grant a non posessory security rights in a single category of movable assets, without requiring a specific description of collateral. | Getting Credit | SBP |
| Ensure 50% reduction of customs-related processing time at the borders (Karachi) through time release study | Trading Across Borders | CUSTOMS |
| Enable on-line payment of all taxes ? ensuring e-filing systems are effective and capable of handling e-filing in high volume | Paying Taxes | FBR |
| Complete integration of the SECP E-services with provincial Business Registration Portals to create an electronic one stop shop | Starting a Business | SECP |
| Ensure availability of online fee payment facility on the federal level | Starting a Business | PITB |
| Create a set of incentives to ensure uptake of the electronic business start-up in Sindh and Punjab | Starting a Business | P&D-PB |
| Ensure availability of online fee payment facility in Sindh | Starting a Business | SESSI |
| Enable collection and distribution of credit data from retailers or utility companies. | Getting Credit | SBP |
| Complete implementation of E-payments of social security contributions - Punjab | Paying Taxes | PESSI |
| Complete implementation of E-payments of pension contributions | Paying Taxes | EOBI |
| Improve risk-management system to reduce a number of physical audits | Paying Taxes | FBR |
| Establish and publish statistics on the number of land disputes in the first instance. | Registering a Property | BOR-SD |
| Analyze port processes to eliminate duplicate regulatory activities and shorten time to export and import. | Trading Across Borders | CUSTOMS |
| Review and improve the risk management system at Customs to achieve greater efficiency. | Trading Across Borders | CUSTOMS |
| Complete technical integration of SECP with Punjab and Sindh Business Registration Portals (data should be visible to SECP), and ensure issuance of registrations on the same day. | Starting a Business | SECP |
| Operationalize the secured transactions framework by adopting regulations for the ST Act in collaboration with SBP and M/o Finance. | Getting Credit | SECP |
| Address Q. 12 in STLR in collaboration with SBP- does the law allow parties to agree on out of court enforcement at the time a security interest is created? | Getting Credit | SECP |
| Simplify the registration for sales tax by eliminating the physical inspection at the business location and the biometric appointment (at the time of registration). | Starting a Business | FBR |
| Administrative measures to curtail use of port as a free storage area in consultation with Port Authorities and Terminal Operators. | Trading Across Borders | FBR |
| Conduct a review of the tax forms and documentary requirements and streamline the process to file and pay GST while continuing to improve Sales Tax Real Time Invoice Verifications. | Paying Taxes | FBR |
| Plan an outreach campaign to familiarize taxpayers with new systems and tax reforms. | Paying Taxes | FBR |
| Review and streamline internal processes at FBR for GST refunds to reduce processing time and introduce good financial management practices. | Paying Taxes | FBR |
| Strengthen risk-based categorization, improve efficiency, and monitor performance indicators to make sure that targets are met for GST and CIT audits (selection targets, and audit length). | Paying Taxes | FBR |
| Besides Custom fee, online payment facility to be extended for payment of all dues i.e., administrative fees, inspection and scanning fees at QICT. | Trading Across Borders | FBR |
| Operationalization of Secure Transaction Registry. | Getting Credit | SBP |
| Ensure online payments of Pension Contributions and provide sufficient data and contributors for DB Report 2021. | Paying Taxes | EOBI |
| Complete technical integration of SECP with EOBI, and ensure issuance of registrations on the same day. MOU to be signed between SECP and EOBI for data sharing. | Starting a Business | EOBI |
| Amendment in Consumer Service Manual, as suggested by LESCO (reducing days to 58 instead of 73, and online issuance and payment of Demand Note ). | Getting Electricity | NEPRA |
| BOR to publish service standards for property registration, updation of cadastre map and mutation (land records) on its web-portal. | Registering a Property | BOR-SD |
| Waiver of registration fee by Sindh Labour Department. | Starting a Business | SECP |
| Amendments in Companies Act 2017, to eliminate the company seal requirement. | Starting a Business | SECP |
| Address Q. 4 in STLR Index - may a security right extend to future or after-acquired assets, and does it extend automatically to the products, proceeds and replacements of the original assets. | Getting Credit | SECP |
| Address Q. 7 in STLR Index-Does a notice based collateral registry exist in which all functional equivalents can be registered. (amendment required in companies act 2017 as recommended in DB reform memo). | Getting Credit | SECP |
| Address Q.9,10 in STLR Index in collaboration with SBP- Are secured creditors paid first while businesses gets insolvent/liquidated. | Getting Credit | SECP |
| Reduction of documentations for export and imports. | Trading Across Borders | CUSTOMS |
| Notify Rules for Corporate Rehabilitation Act 2018. | Resolving Insolvency | SECP |
| Notify Rules for Corporate Restructuring Act 2016. | Resolving Insolvency | SECP |
| Amendment of rules to allow submission of application for discovery of documents or any category or classes of documents from the defendant (Section 6) of The Companies Amendments Ordinance 2020. | Protecting Minority Investors | SECP |
| Amendment of Rules to reduce the threshold for members to give notice of resolution to 5% from 10% - Section 140 of The Companies Amendments Ordinance 2020. | Protecting Minority Investors | SECP |
| Amendment in Section 227 of The Companies Amendments Ordinance 2020, for introduction of mandatory disclosure of remuneration package of directors and chief executive of a company. | Protecting Minority Investors | SECP |
| Amendment in Section 227 of The Companies Amendments Ordinance 2020 for broadening the ambit of powers of the court to declare any transaction void, if it suffers from conflict of interest on the part of the directors’ or is prejudicial to the interest of members, or award compensation in such cases. | Protecting Minority Investors | SECP |
| Amendment of Secure Transactions Act (2016 to 2020) permitting all types of debts and obligations can be secured between parties. | Getting Credit | SECP |
| Amendment of Secure Transactions Act permitting absolute priority to secured creditors, in case of default in insolvency or outside insolvency. | Getting Credit | SECP |
| Establishment of Secured Transaction Registry which is linked with the register of companies being maintained by the SECP under the Companies Act, 2017 through an integrated interface so that the users can see search results from both registries in real time. | Getting Credit | SECP |
| Appointment of Registrar of Secured Transaction Registry. | Getting Credit | SECP |
| Notified utility companies to be members of the Private Credit Bureaus enabling them to share their consumers' data with the Private Credit Bureaus. | Getting Credit | SECP |
| FBR will reduce the corporate income tax rate by 1% every year till 2023 for facilitating the companies. | Paying Taxes | FBR |
| FBR has implemented Audit Policy 2018, due to which percentage of cases exposed to corporate VAT Audit are reduced to 3.2%. | Paying Taxes | FBR |
| FBR has implemented Audit Policy 2018, due to which Percentage of cases exposed to corporate Income Tax audit reduced to 1.6%. | Paying Taxes | FBR |
| Reform Area | Agencies |
| Reform Actions | Reform Area | Agencies |
|---|---|---|
| Implementation of Integrated Trade and Transit Management Systems (ITTMS) project | Trading Across Borders | FBR |
| Reduce time to obtain VAT refund | Paying Taxes | FBR |
| FBR to devise a clear mechanism for refunds particularly to SMEs. | Paying Taxes | FBR |
| Extend the information covered by credit reporting service providers to include data from retailers or utilities. | Getting Credit | SBP |
| Establishment of registry of insolvency cases. | Resolving Insolvency | SECP |
| Extend the information covered by credit reporting service providers to include data from retailers or utilities in collaboration with M/o Finance. | Getting Credit | SBP |
| Address Q.11 in STLR Index in collaboration with SBP - "Are secured creditors subject to an automatic stay on enforcement when a debtor enters a court-supervised reorganisation procedure?" | Getting Credit | SECP |
| Integration of procedure no. 4 with procedure no.2 i.e. to provide Bank Account opening facility through SECP eServices. | Starting a Business | SECP |
| Merge STRN and NTN and introduce a unique business identification number. | Starting a Business | FBR |
| Extensive awareness campaigns to support implementation with regards to elimination of requirement of company seal. | Starting a Business | SECP |
| Integrate Business Registration Portal with FBR. | Starting a Business | PITB |
| To ensure the restoration time of power supply for industrial and commercial consumers within the time limits as prescribed in NEPRA Performance Standards (Distribution) Rules 2005. | Getting Electricity | NEPRA |
| Continuation of the process to ensure the reliability of power supply for industrial and commercial consumers. | Getting Electricity | NEPRA |
| To ensure the quality of supply i.e. voltage levels within the limits as prescribed in Performance Standards (Distribution) Rules 2005 for industrial and commercial consumers. | Getting Electricity | NEPRA |
| Reduction in time period for provision of new connection of Category 4 and 5 as envisaged in Performance Standards (Distribution) Rules 2005 and Consumer Service Manual. | Getting Electricity | NEPRA |
| Online Processing of consumer complaints by NEPRA to Distribution Companies. | Getting Electricity | NEPRA |
| Improve strength of legal rights index to 12 | Getting Credit | SECP |
| king the company’s registry a notice based registry for movable assets registration to move towards unification of both registries. | Getting Credit | SECP |
| Expanding e-CIB capacity to maintain overdue/ default history for a period of 2 years | Getting Credit | SECP |
| Expanding e-CIB capacity to maintain overdue/ default history for a period of 2 years | Getting Credit | SBP |
| Sharing of data from utilities and retail companies, with the Private Credit Bureaus. | Getting Credit | SBP |
| Related party Regulations will be amended for making shareholders’ approval & disclosure to the stakeholders’ mandatory for related party transactions meeting certain thresholds. | Getting Credit | SECP |
| Related party Regulations will be amended for requiring the companies to ensure review of related party transactions by external expert. | Getting Credit | SECP |
| Simplifying tax administration regulations, harmonizing provisions on tax administration and reducing transactions that are subject to withholding income tax. | Paying Taxes | FBR |
| Like VAT refund, Corporate tax refunds be issued through direct bank transfer. | Paying Taxes | FBR |
| lan an outreach campaign to familiarize taxpayers with new systems and tax reforms. | Paying Taxes | FBR |
| VAT Return filing simplification. Standardized VAT return agreed through a memorandum of understanding between FBR and the Provincial tax authorities responsible for collecting VAT | Paying Taxes | FBR |
| FBR core business processes simplified and automated. | Paying Taxes | FBR |
| Implementing a risk-based audit selection framework managed centrally by FBR headquarter. | Paying Taxes | FBR |
| Conduct a review of the tax forms and documentary requirements and streamline the process to file and pay GST while continuing to improve STRIVE. | Paying Taxes | FBR |
| Conduct a feasibility study of merging the filing and payment of taxes with the same tax base. | Paying Taxes | FBR |
| Reduce time (hours per year) for filing return to 49 hours | Paying Taxes | FBR |
| Reduce total tax and contribution rate to 26.1% of profit | Paying Taxes | FBR |
| Enactment of Pakistan Single Window Act, 2020; Operationalization of PSW company; Piloting of 1st Phase of PSW Lite; and Finalization of Business Requirement Specifications for five government departments who currently issue 80% of Licenses, Permits, Certificates and Other documents. | Trading Across Borders | CUSTOMS |
| Enhancing the Export of Green Channel Clearances at PMBQ for traders above 75% through a more dynamic risk management system. | Trading Across Borders | CUSTOMS |
| Reducing Yellow to Red Channel to below 25% of imports by taking Multiples measure | Trading Across Borders | CUSTOMS |
| Improved utilization of E-Payments of port charges – Communication strategy to be adopted | Trading Across Borders | CUSTOMS |
| Packing and repacking of goods – Single agency as per international practice | Trading Across Borders | CUSTOMS |
| Improvement in the Non-Intrusive Inspections 100% through scanning for introducing smart examination system at the port. | Trading Across Borders | CUSTOMS |
| Extending the automation to all relevant government departments and agencies. The mode of online payments would be introduced for payment of D.O charges and importer should be able to get their Delivery Orders (D.Os) electronically. | Trading Across Borders | CUSTOMS |
| Implement the Port Community System (PCS) | Trading Across Borders | CUSTOMS |
| Introducing advance cargo declaration | Trading Across Borders | CUSTOMS |
| Creating awareness about these laws among corporate entities and legal practitioners so that these laws are put into practice. | Resolving Insolvency | SECP |
| Improve the judicial capacity to handle insolvency cases. | Resolving Insolvency | SECP |
| Reform Area | Agencies |
| Reform Actions | Reform Area | Agencies |
|---|---|---|
| Implementation of Integrated Trade and Transit Management Systems (ITTMS) project | Trading Across Borders | FBR |
| Improve case management system at Sindh High and District Courts in increase the Judicial Quality Index from 6 to 10 | Enforcing Contracts | SHC |
| Introduce case management tools to allow filing, payment of court fees, and completion of litigation stages and assist the Lahore District Court and its district judges/court staff in managing new claims. | Enforcing Contracts | LHC |
| Reduce time to obtain VAT refund | Paying Taxes | FBR |
| Operationalize the Commercial Bench in Sindh High and District Courts | Enforcing Contracts | SHC |
| Introduce efficient rules for Commercial Court and accompanying Bench Book for Sindh | Enforcing Contracts | SHC |
| Introduce efficient rules for Commercial Court and accompanying Bench Book for Punjab | Enforcing Contracts | LHC |
| Ensure availability of online fee payment facility in Punjab | Starting a Business | PITB |
| Revise Secured Lending legal framework to ensure compliance with DB methodology; Creation of integrated or unified legal framework for secured transactions | Getting Credit | SBP |
| Limit adjournments at the Commercial Bench in Sindh to improve the Judicial Quality Index | Enforcing Contracts | SHC |
| Introduce provisions limiting adjournments at the Commercial Bench in Punjab to improve the Judicial Quality Index | Enforcing Contracts | LHC |
| Introduce Sindh inter-government electronic procedure to obtain non-objection certificate (one government principle) to shift responsibility for the procedure from an applicant to government | Registering a Property | BOR-SD |
| Online issuance of Fard in Punjab | Registering a Property | PLRA |
| Online submission of Fard in Punjab | Registering a Property | PLRA |
| FBR to devise a clear mechanism for refunds particularly to SMEs. | Paying Taxes | FBR |
| Re-engineer business processes for all construction types to allow SBCA to get NOCs directly from the required agencies. | Dealing with Construction Permits | SBCA |
| Improve the risk-based categorization of buildings and introduce a risk-based approach during the application phase and inspection phase. - Karachi | Dealing with Construction Permits | SBCA |
| Allow architects to sign-off on the completion certificate for low-cost buildings, while ensuring the quality of professional qualifications. - Karachi | Dealing with Construction Permits | SBCA |
| Re-engineer business processes for all construction types to allow the Lahore Development Authority (LDA) to get No Objection Certificates (NOCs) directly from the required agencies. | Dealing with Construction Permits | LDA |
| Improve the risk-based categorization of buildings and introduce a risk-based approach during the application phase and inspection phase. - Lahore | Dealing with Construction Permits | LDA |
| Allow architects to sign-off on the completion certificate for low-cost buildings, while ensuring the quality of professional qualifications. - Lahore | Dealing with Construction Permits | LDA |
| Achieve full digitalization of ownership records and maps and continue improving the GIS system. - Karachi | Registering a Property | BOR-SD |
| Ensure full automation of the procedure to obtain the sales certificate. The Board of Revenue has introduced an initiative to automate the procedure and it should be implemented. - Karachi | Registering a Property | BOR-SD |
| Fully automate the process of paying stamp duties. - Karachi | Registering a Property | BOR-SD |
| Provide option to pay the cost for the transformer and external work in installments in Lahore. | Getting Electricity | LESCO |
| Extend the information covered by credit reporting service providers to include data from retailers or utilities. | Getting Credit | SBP |
| Establishment of registry of insolvency cases. | Resolving Insolvency | SECP |
| Increase awareness-raising efforts on recent reforms and clarify the legal requirements to avoid over-compliance and close implementation gaps. | Registering a Property | BOR-SD |
| Estalish a one window cell to reduce the turn around time for registration of property in Lahore. Set up counters of relevant agencies to ensure smooth flow of application process. | Registering a Property | PLRA |
| Extend the information covered by credit reporting service providers to include data from retailers or utilities in collaboration with M/o Finance. | Getting Credit | SBP |
| Reduce and Harmonize cost as LDA (11.5% in Karachi, 3.8% in Lahore). | Dealing with Construction Permits | SBCA |
| SBCA to introduce risk-based system for construction approvals and inspections, i.e., outsourcing inspection to private sector (like Australia) or to accredited bodies (like France & UK). | Dealing with Construction Permits | SBCA |
| Allow private firms to sign-off on the completion certificate, while ensuring the quality of professional qualifications in Karachi. | Dealing with Construction Permits | SBCA |
| Bottlenecks identified by K-Electric, to be taken up with relevant authorities in Sindh (1. Delays in issuance of Right of Way permissions from respective authorities in Karachi, 2. Delays in issuance of Certificate from Electrical Inspectorate Karachi). | Getting Electricity | SID |
| Fully automate the process of paying stamp duties in Karachi. | Registering a Property | BOR-SD |
| Approval of ADR Rules in Sindh. | Enforcing Contracts | SHC |
| Operationalize mediation centres in Karachi. | Enforcing Contracts | SHC |
| Fully automate the process of paying stamp duties in Lahore. | Registering a Property | PLRA |
| Address Q.11 in STLR Index in collaboration with SBP - "Are secured creditors subject to an automatic stay on enforcement when a debtor enters a court-supervised reorganisation procedure?" | Getting Credit | SECP |
| Consider the creation of specialized commercial courts, divisions or benches. | Enforcing Contracts | SHC |
| Introduce case management practices to address delays during the trial process – such as limiting excessive adjournments and enforcing time standards. | Enforcing Contracts | SHC |
| Reduce the time to obtain decisions on land disputes from the district courts. | Registering a Property | PLRA |
| Integration of procedure no. 4 with procedure no.2 i.e. to provide Bank Account opening facility through SECP eServices. | Starting a Business | SECP |
| Merge STRN and NTN and introduce a unique business identification number. | Starting a Business | FBR |
| Extensive awareness campaigns to support implementation with regards to elimination of requirement of company seal. | Starting a Business | SECP |
| Integrate Business Registration Portal with FBR. | Starting a Business | PITB |
| Re-Engineer business processes for all construction types to centralize the obtaining of all NOCs from the required agencies. | Dealing with Construction Permits | SBCA |
| Roll-Out the E-Permit system in Karachi to all types of buildings and allow for E-Payments | Dealing with Construction Permits | SBCA |
| Consider allowing private firms to sign-off on the completion certificate, while ensuring the quality of professional qualifications. | Dealing with Construction Permits | SBCA |
| Reduce and harmonize cost. | Dealing with Construction Permits | SBCA |
| Introduce GIS for eliminating initial physical inspection of site. | Dealing with Construction Permits | SBCA |
| Allow architects to sign-off on completion certificate for low-cost buildings, while ensuring the quality & Improve outsourcing of field inspections including completion certificates to Architects, Town Planners and Consultants registered with LDA. | Dealing with Construction Permits | LDA |
| Improve risk-based categorization of buildings and introduce a risk-based approach during the application phase and inspection phase. | Dealing with Construction Permits | LDA |
| Requirement by law to obtain an insurance policy to cover possible structural flaws or problems in the building once it is in use. | Dealing with Construction Permits | LDA |
| Introduce GIS for eliminating initial physical inspection of site. | Dealing with Construction Permits | LDA |
| Increase uptake of the E-permit system. | LDA | |
| Introduction of online payment system through all banks. | Dealing with Construction Permits | LDA |
| To ensure the restoration time of power supply for industrial and commercial consumers within the time limits as prescribed in NEPRA Performance Standards (Distribution) Rules 2005. | Getting Electricity | NEPRA |
| Continuation of the process to ensure the reliability of power supply for industrial and commercial consumers. | Getting Electricity | NEPRA |
| To ensure the quality of supply i.e. voltage levels within the limits as prescribed in Performance Standards (Distribution) Rules 2005 for industrial and commercial consumers. | Getting Electricity | NEPRA |
| Reduction in time period for provision of new connection of Category 4 and 5 as envisaged in Performance Standards (Distribution) Rules 2005 and Consumer Service Manual. | Getting Electricity | NEPRA |
| Online Processing of consumer complaints by NEPRA to Distribution Companies. | Getting Electricity | NEPRA |
| Introduce a set of measures to reduce several outages. | Getting Electricity | LESCO |
| Reduction in timeframe of getting new connections of 58 to 48 (Involving 200 KVA transformers). | Getting Electricity | LESCO |
| Invest and introduce Smart Meters. | Getting Electricity | LESCO |
| Customer interactive interface be developed for more proactive and transparent communication. | Getting Electricity | KE |
| New connection PMT cost revision will be formalized based on LT Aluminum Cable and other newer technology induction in the system. | Getting Electricity | KE |
| To get PFIP vendor registered/prequalified whereby customers may procure PFIP from listed/approved vendors as soon as they apply for new connection. | Getting Electricity | KE |
| Facilitating industrial consumers for getting right of way by signing mutual understanding (MoU) with agencies operating in industrial associations. | Getting Electricity | KE |
| KE to liaise with EIK Team (GoS Energy Department) so that applications for EIK are directly routed through online portal between KE & EIK. This will help reduce time. | Getting Electricity | KE |
| Availability of Grid Transformer loading integrated with geographical mapping for further linking to online application for load serving capacity intimation. | Getting Electricity | KE |
| NC Application registration process will be made available on KE Live App (Android). | Getting Electricity | KE |
| Technical Electrical Consultants will be pre-qualified by KE to ensure complete compliance to KE standards. | Getting Electricity | KE |
| Exploring financing option with Commercial Banks to facilitate customer with opportunity of deferred payment/installment at a predefined refinance rate. | Getting Electricity | KE |
| Reducing the cost of connection works and the security deposit for new connections. | Getting Electricity | KE |
| Reduce time to less than one year on average to obtain a decision from the first-instance court for such a case (without appeal). | Registering a Property | BOR-PB |
| Fully automate the process of issuance of stamp duties. | Registering a Property | BOR-PB |
| Achieve full digitalization of ownership records and cadastral plans and continue improving the GIS system in Lahore. | Registering a Property | PLRA |
| Launch of online application for issuance of Sale Certificate. | Registering a Property | BOR-SD |
| Deployment of web application and establishment of facilitation desk for property registration at all Peoples Service Centers in Karachi. | Registering a Property | BOR-SD |
| Implementation of e-Stamping in Sindh on the pattern of e-Stamping system of Punjab. | Registering a Property | BOR-SD |
| Introduction of e-payment system for online payment of stamp duty, registration fee & CVT. | Registering a Property | BOR-SD |
| Implementation of case management system in Revenue Courts of Board of Revenue Sindh. | Registering a Property | BOR-SD |
| Redesigning & restructuring of the website of Board of Revenue Sindh to make it easy to use for registrants. | Registering a Property | BOR-SD |
| Outsourcing of independent complaint resolution system. | Registering a Property | BOR-SD |
| In Karachi, establish a single-client-facing agency for land administration and integrate the databases and systems for land registration and cadaster. | Registering a Property | BOR-SD |
| Provide training for land registry and cadaster staff after the introduction of the new land administration system in Karachi | Registering a Property | BOR-SD |
| Mutation to be done through LRMIS | Registering a Property | BOR-SD |
| Improve the quality of land administration system by publishing official service standards on property transfers | Registering a Property | BOR-SD |
| Improve strength of legal rights index to 12 | Getting Credit | SECP |
| king the company’s registry a notice based registry for movable assets registration to move towards unification of both registries. | Getting Credit | SECP |
| Expanding e-CIB capacity to maintain overdue/ default history for a period of 2 years | Getting Credit | SECP |
| Expanding e-CIB capacity to maintain overdue/ default history for a period of 2 years | Getting Credit | SBP |
| Sharing of data from utilities and retail companies, with the Private Credit Bureaus. | Getting Credit | SBP |
| Related party Regulations will be amended for making shareholders’ approval & disclosure to the stakeholders’ mandatory for related party transactions meeting certain thresholds. | Getting Credit | SECP |
| Related party Regulations will be amended for requiring the companies to ensure review of related party transactions by external expert. | Getting Credit | SECP |
| Simplifying tax administration regulations, harmonizing provisions on tax administration and reducing transactions that are subject to withholding income tax. | Paying Taxes | FBR |
| Like VAT refund, Corporate tax refunds be issued through direct bank transfer. | Paying Taxes | FBR |
| lan an outreach campaign to familiarize taxpayers with new systems and tax reforms. | Paying Taxes | FBR |
| VAT Return filing simplification. Standardized VAT return agreed through a memorandum of understanding between FBR and the Provincial tax authorities responsible for collecting VAT | Paying Taxes | FBR |
| FBR core business processes simplified and automated. | Paying Taxes | FBR |
| Implementing a risk-based audit selection framework managed centrally by FBR headquarter. | Paying Taxes | FBR |
| Conduct a review of the tax forms and documentary requirements and streamline the process to file and pay GST while continuing to improve STRIVE. | Paying Taxes | FBR |
| Conduct a feasibility study of merging the filing and payment of taxes with the same tax base. | Paying Taxes | FBR |
| Reduce time (hours per year) for filing return to 49 hours | Paying Taxes | FBR |
| Reduce total tax and contribution rate to 26.1% of profit | Paying Taxes | FBR |
| Enactment of Pakistan Single Window Act, 2020; Operationalization of PSW company; Piloting of 1st Phase of PSW Lite; and Finalization of Business Requirement Specifications for five government departments who currently issue 80% of Licenses, Permits, Certificates and Other documents. | Trading Across Borders | CUSTOMS |
| Enhancing the Export of Green Channel Clearances at PMBQ for traders above 75% through a more dynamic risk management system. | Trading Across Borders | CUSTOMS |
| Reducing Yellow to Red Channel to below 25% of imports by taking Multiples measure | Trading Across Borders | CUSTOMS |
| Improved utilization of E-Payments of port charges – Communication strategy to be adopted | Trading Across Borders | CUSTOMS |
| Packing and repacking of goods – Single agency as per international practice | Trading Across Borders | CUSTOMS |
| Improvement in the Non-Intrusive Inspections 100% through scanning for introducing smart examination system at the port. | Trading Across Borders | CUSTOMS |
| Extending the automation to all relevant government departments and agencies. The mode of online payments would be introduced for payment of D.O charges and importer should be able to get their Delivery Orders (D.Os) electronically. | Trading Across Borders | CUSTOMS |
| Implement the Port Community System (PCS) | Trading Across Borders | CUSTOMS |
| Introducing advance cargo declaration | Trading Across Borders | CUSTOMS |
| Cases to be randomly and automatically assigned to judges. | Enforcing Contracts | LHC |
| Pretrial conference among case management techniques to be introduced by the competent court | Enforcing Contracts | LHC |
| Online court fee payment within the competent court | Enforcing Contracts | LHC |
| Limit the number of adjournments to 3 in commercial cases by amendment in CPC | Enforcing Contracts | PITB |
| Approval of commercial law and rules for operationalization of commercial court in Punjab | Enforcing Contracts | LHC |
| Increase up-take of case management system and court automation tools in commercial courts | Enforcing Contracts | LHC |
| Carry out service of process electronically for claims filed before the competent court. | Enforcing Contracts | LHC |
| Reduce filing and service timeframe to 6 days | Enforcing Contracts | LHC |
| Reduce trial and judgment timeframe to 118 days | Enforcing Contracts | LHC |
| Reduce enforcement of judgment timeframe to 40 days | Enforcing Contracts | LHC |
| Consider the creation of specialized commercial courts, divisions or benches | Enforcing Contracts | SHC |
| Introduce case management practices to address delays during the trial process – such as limiting excessive adjournments and enforcing time standards | Enforcing Contracts | SHC |
| Introduce pretrial conferences as a critical element of case management | Enforcing Contracts | SHC |
| Support the introduction of electronic filing of initial complaints and other court automation elements in commercial cases | Enforcing Contracts | SHC |
| Provide continuous training to judges with jurisdiction over business matters | Enforcing Contracts | SHC |
| Introducing financial incentives for the parties to attempt mediation | Enforcing Contracts | SHC |
| Creating awareness about these laws among corporate entities and legal practitioners so that these laws are put into practice. | Resolving Insolvency | SECP |
| Improve the judicial capacity to handle insolvency cases. | Resolving Insolvency | SECP |
| Reform Area | Agencies |
| Reform Actions | Reform Area | Agencies |
|---|---|---|
| Rolling out Web Based One Customes (WeBOC) at border Custom stations | Trading Across Borders | FBR |
| Integrate WeBOC with banks for E-Payments of duty and taxes | Trading Across Borders | FBR |
| Approval of summary for implementation of National Single Window system in Pakistan | Trading Across Borders | FBR |
| INTRA: Integrate at least 4 more key regulatory authorities related to cross border trade in WeBOC | Trading Across Borders | FBR |
| Operationalize the Punjab Business Registration Portal, reducing number of days to register business entities from 18 to 2 | Starting a Business | PITB |
| Design and implement public awareness campaign for Business Registration in Punjab | Starting a Business | PITB |
| Publish Punjab Business Registration statistics, including processing time | Starting a Business | PITB |
| SECP E-services- Establish data sharing mechanism between federal agencies | Starting a Business | SECP |
| Ensure effective implementation of existing timelines as per the NEPRA Performance Standards (Distribution) Rules, 2005 | Getting Electricity | KE |
| Implement Supervisory Control and Data Acquisition (SCADA) system or an Incidence Management System (or any elements of these systems) to monitor outages and restore service | Getting Electricity | KE |
| Review and produce a list of current by-laws/regulations governing time limits to obtain electricity connection | Getting Electricity | KE |
| Establishment of One Window Operation at SBCA with simplified forms | Dealing with Construction Permits | SBCA |
| Development of standardized by-laws between LDA and LG&CD/MCL in line with best international practices | Dealing with Construction Permits | LDA |
| Publish Construction Permit procedures, fees, binding timelines, Uploading of CP requirement checklists and required forms for all major types of projects | Dealing with Construction Permits | LG&CD-PB |
| Publish permitting statistics, including applications’ processing time on LDA and LG&CD/MCL websites | Dealing with Construction Permits | LDA |
| Develop a set of policies and procedures for LDA and LG&CD/MCL to ensure that mandatory inspections take place in practice. | Dealing with Construction Permits | LDA |
| Automation of all processes related to construction permits, including online application submission | Dealing with Construction Permits | LDA |
| Introduction of a standardized sale deed | Registering a Property | BOR-SD |
| Enhance complaint management mechanism and develop feedback loops | Registering a Property | BOR-SD |
| Make standardized sale deeds available online. | Registering a Property | BOR-PB |
| Integrate banks into IRIS to allow for online payment of corporate income tax and GST | Paying Taxes | FBR |
| Establish the Sindh Provincial Electronic One Stop Shop (PEOSS) | Starting a Business | SESSI |
| Remove separate procedure for name reservation | Starting a Business | SECP |
| Provide facility for online payment of fee | Starting a Business | SECP |
| Remove separate procedure for PIN generation | Starting a Business | SECP |
| Removing a procedure to open a bank account for tax registration | Starting a Business | FBR |
| Merger applying for NTN & STN at tax facilitation center of RTO of FBR. | Starting a Business | FBR |
| Remove Procedure to Register with Employees Old-Age Benefits Institution (EOBI) | Starting a Business | FBR |
| Remove Procedure to Register the appointed CEO with SECP | Starting a Business | SECP |
| Establish and publicize binding service standards for all relevant authorities in charge of procedures | Dealing with Construction Permits | SBCA |
| Replace procedure 3 with a notification | Dealing with Construction Permits | SBCA |
| Expediting procedure 12 from 60 to 20 days | Dealing with Construction Permits | KWSB |
| Reduce the time to obtain building permit from 60 to 40 days | Dealing with Construction Permits | SBCA |
| Complete and publish standardized bye-laws between LDA and MCL | Dealing with Construction Permits | MCL |
| Ensure implementation and dissemination of EPA de-notification of the requirement for obtaining NOC | Dealing with Construction Permits | EPA-PB |
| Online construction permits for warehouse availability at e-khidmat centers | Dealing with Construction Permits | MCL |
| Reduce the time to obtain building permit from 60 to 15 days | Dealing with Construction Permits | MCL |
| Make property registration statistics available online | Registering a Property | BOR-SD |
| Make standardized sale deeds available online. | Registering a Property | BOR-SD |
| Complete automation of processes for registering property | Registering a Property | BOR-SD |
| Digitization of records to expedite procedure 7 | Registering a Property | BOR-SD |
| Increase transparency of information index to 6 | Registering a Property | BOR-SD |
| Notify binding service standards | Registering a Property | PLRA |
| Develop an independent complains resolution mechanism | Registering a Property | PLRA |
| Publish property registration statistics online | Registering a Property | PLRA |
| Develop standardized sale deeds | Registering a Property | PLRA |
| Removing procedure 2: Advertisement of a transaction in newspapers and inviting objections | Registering a Property | PLRA |
| Increase transparency of information index to 6 | Registering a Property | PLRA |
| Reduce a total number of payments and implementing e-payments of GST on Services | Paying Taxes | FBR |
| Ensure availability of on-line payment facilities for duty, taxes and all other charges at the border. | Trading Across Borders | CUSTOMS |
| Integrate WeBOC with Plant Protection Department | Trading Across Borders | CUSTOMS |
| Integrate WeBOC with Animal Quarantine Department | Trading Across Borders | CUSTOMS |
| Reduce hours to prepare import/export documents from 55 to 20 (export) from 143 to 50 (import) through expansion of electronic document exchanges | Trading Across Borders | CUSTOMS |
| Reduce overall connection time from 215 to 190 days in Karachi | Getting Electricity | KE |
| Amend the law to allow businesses to grant a non possessory security right in substantially all of its assets | Getting Credit | SBP |
| Extension of a security right to future or after-acquired assets | Getting Credit | SBP |
| Permitting general description of debts and obligations in collateral agreements | Getting Credit | SBP |
| Complete implementation of the Collateral Registry | Getting Credit | SBP |
| Registration of all functional equivalents in a notice-based collateral registry. | Getting Credit | SBP |
| Enable the secured creditors to be paid first when a debtor defaults outside an insolvency procedure. | Getting Credit | SBP |
| Load calculator for end user to pre determine requirements | Getting Electricity | KE |
| Case tracking enabled online | Getting Electricity | KE |
| Reduce fee for registration of a small company | Starting a Business | SECP |
| Availability of online e-payments facility for paying business registration fees | Starting a Business | PITB |
| Integration of PTA on WeBOC | Trading Across Borders | CUSTOMS |
| Enact Credit Bureau Act, 2015. | Getting Credit | FBR |
| Property can now be registered in 18 days rather than 56 days and Number of procedures have been reduced from 7 to 4 | Registering a Property | PLRA |
| Specimen sale deeds have been placed on PLRA’s website | Registering a Property | PLRA |
| Reducing time for execution and registration of deed from 208 to 104 days (ambition to reduce to 16 days) | Registering a Property | BOR-SD |
| Additional requirements have been prescribed through 3rd, 4th and 5th schedules to the Companies Act, 2017. | Protecting Minority Investors | SECP |
| Listed Companies (Code of Corporate Governance) Regulations, 2017 | Protecting Minority Investors | SECP |
| The Commission has prescribed detailed disclosures required to be made to the shareholders by the companies | Protecting Minority Investors | SECP |
| CP information available on SBCA website | Dealing with Construction Permits | SBCA |
| Planned merger of two procedures: a) registration with social security and b) registration with labor department | Starting a Business | PITB |
| Enable combined registration with PESSI, Labour and E&T dept. on integrated platform (Business Registration Portal Punjab) | Starting a Business | PITB |
| Enable combined registration with SESSI, Labour and E&T dept. on integrated platform (Business Registration Portal Sindh) | Starting a Business | PITB |
| Enact Secured Transactions Act, 2016. | Getting Credit | SBP |
| Amend law to allow businesses to grant a non posessory security rights in a single category of movable assets, without requiring a specific description of collateral. | Getting Credit | SBP |
| Ensure 50% reduction of customs-related processing time at the borders (Karachi) through time release study | Trading Across Borders | CUSTOMS |
| Enable on-line payment of all taxes ? ensuring e-filing systems are effective and capable of handling e-filing in high volume | Paying Taxes | FBR |
| Launch e-permit system for all construction types by automation of const. permits at SBCA including the electronic submission of applications. | Dealing with Construction Permits | SBCA |
| Mainstream standardized sale deed usage in Sindh | Registering a Property | BOR-SD |
| Make fee schedule for accessing maps of land plots made publicly available. | Registering a Property | BOR-SD |
| Complete electronic database for checking for encumbrances (liens, mortgages, restrictions and the like) and make it available online. | Registering a Property | BOR-SD |
| Introduce and operationalize dedicated commercial bench at Lahore High and District Courts. | Enforcing Contracts | LHC |
| Link LDA system with Punjab LARIMS to expedite Procedure 1. Obtain letter from the relevant land owning authority confirming the land title from 2 to 1 day. | Dealing with Construction Permits | LDA |
| Reduction in cost of property registration from 5.2% to 4.2% | Registering a Property | PLRA |
| Improvement in Quality of Land Administration Index from 10.5 to 23.5 | Registering a Property | PLRA |
| Dedicated website established: http://plra.punjab-zameen.gov.pk | Registering a Property | PLRA |
| Digital cadaster of Lahore prepared and available at: http://gisportal.punjab-zameen.gov.pk:81/lrmis_geo/ | Registering a Property | PLRA |
| Automation of sub-registrar offices and integration with land records offices | Registering a Property | PLRA |
| Launch of standardised software application for registering property | Registering a Property | PLRA |
| Establishment of three (3) mediation centres in Lahore | Enforcing Contracts | L&PAD-PB |
| Introduction of Case Management System at Lahore High Court | Enforcing Contracts | L&PAD-PB |
| Establishment of District & Session’s Court website for case management | Enforcing Contracts | L&PAD-PB |
| Mainstream standardized sale deed usage in Punjab | Registering a Property | BOR-PB |
| Complete integration of the SECP E-services with provincial Business Registration Portals to create an electronic one stop shop | Starting a Business | SECP |
| Ensure availability of online fee payment facility on the federal level | Starting a Business | PITB |
| Create a set of incentives to ensure uptake of the electronic business start-up in Sindh and Punjab | Starting a Business | P&D-PB |
| Ensure availability of online fee payment facility in Sindh | Starting a Business | SESSI |
| Enable collection and distribution of credit data from retailers or utility companies. | Getting Credit | SBP |
| Complete implementation of E-payments of social security contributions - Punjab | Paying Taxes | PESSI |
| Complete implementation of E-payments of pension contributions | Paying Taxes | EOBI |
| Improve risk-management system to reduce a number of physical audits | Paying Taxes | FBR |
| Improve Transparency of information index in Sindh by ensuring that KElectric notifies its customers of a change in tariff ahead of the billing cycle | Getting Electricity | KE |
| Improve Transparency of information index in Punjab by ensuring that LESCO notifies its customers of a change in tariff ahead of the billing cycle. | Getting Electricity | LESCO |
| Introduce a set of measured to reduce a number of outages to enable Sindh to score on the Reliability of supply and transparency of tariff index | Getting Electricity | KE |
| Introduce a set of measured to reduce a number of outages to enable Punjab to score on the Reliability of supply and transparency of tariff index | Getting Electricity | LESCO |
| Develop an independent complaints resolution mechanism related to issues of land and property registration in Karachi | Registering a Property | BOR-SD |
| Complete electronic database for checking for encumbrances (liens, mortgages, restrictions and the like) in Lahore and make it available online | Registering a Property | PLRA |
| Establish and publish statistics on the number of land disputes in the first instance. | Registering a Property | BOR-SD |
| Complete implementation of E-payments of social security contributions | Paying Taxes | SESSI |
| Analyze port processes to eliminate duplicate regulatory activities and shorten time to export and import. | Trading Across Borders | CUSTOMS |
| Review and improve the risk management system at Customs to achieve greater efficiency. | Trading Across Borders | CUSTOMS |
| Link SBCA system (currently under development) with Sindh LARIMS to expedite the procedure to obtain letter from the relevant land-owning authority confirming the land title from 14 to 1 day | Dealing with Construction Permits | SBCA |
| Improve the pre-screening of applications for construction permits. - Karachi | Dealing with Construction Permits | SBCA |
| Remove the property valuation form (PT-1) as a requirement from Water and Sanitation Agency (WASA) in Lahore. | Dealing with Construction Permits | LDA |
| Launch e-permit system for all construction types. | Dealing with Construction Permits | LDA |
| Improve the pre-screening of applications for construction permits. - Lahore | Dealing with Construction Permits | LDA |
| Link the systems of LDA with those of the land management authorities to expedite the obtainment of the proof of ownership. | Dealing with Construction Permits | LDA |
| Fully automate the process of paying stamp duties. - Lahore | Registering a Property | PLRA |
| Achieve full digitalization of ownership records and maps and continue improving the GIS system. - Lahore | Registering a Property | PLRA |
| Integrate data bases by linking PLRA and Excise Taxation Departments system to check property tax liabilities automatically. | Registering a Property | PLRA |
| Set up and enforce binding time limits on procedures to connect to the electricity grid. - Karachi | Getting Electricity | KE |
| Calculate System Average Interruption Duration Index (SAIDI) and System Average Interruption Frequency Index (SAIFI) inclusive of all power outages (including load-shedding). - Karachi | Getting Electricity | KE |
| Provide option to pay the cost for the transformer and external work in installments in Karachi. | Getting Electricity | KE |
| Undertake a detailed study to understand the bottlenecks of the electrical connection process. - Karachi | Getting Electricity | KE |
| Streamline internal wiring inspection - Karachi | Getting Electricity | KE |
| Roll out full online application system, with an e-payment option. - Karachi | Getting Electricity | KE |
| Set up and enforce binding time limits on procedures to connect to the electricity grid. - Lahore | Getting Electricity | LESCO |
| Calculate System Average Interruption Duration Index (SAIDI) and System Average Interruption Frequency Index (SAIFI) inclusive of all power outages (including load-shedding). - Lahore | Getting Electricity | LESCO |
| Undertake a detailed study to understand the bottlenecks of the electrical connection process. - Lahore | Getting Electricity | LESCO |
| Streamline internal wiring inspection - Lahore | Getting Electricity | LESCO |
| Roll out full online application system, with an e-payment option. - Lahore | Getting Electricity | LESCO |
| Improve case management system at Punjab High and District Courts to address delays during the trial phase so to increase the Judicial Quality Index from 5 to 10. | Enforcing Contracts | LHC |
| Map court processes to identify sources of delay during commercial case resolution - Karachi | Enforcing Contracts | SHC |
| Map court processes to identify sources of delay during commercial case resolution - Lahore | Enforcing Contracts | LHC |
| Design a plan to initiate automation of court processes - Karachi | Enforcing Contracts | SHC |
| Design a plan to initiate automation of court processes - Lahore | Enforcing Contracts | LHC |
| Increase specialization of the judges dealing with commercial cases - Karachi | Enforcing Contracts | SHC |
| Increase specialization of the judges dealing with commercial cases - Lahore | Enforcing Contracts | LHC |
| Provide continuous training to judges with jurisdiction over commercial matters. - Karachi | Enforcing Contracts | SHC |
| Provide continuous training to judges with jurisdiction over commercial matters. - Lahore | Enforcing Contracts | LHC |
| Complete technical integration of SECP with Punjab and Sindh Business Registration Portals (data should be visible to SECP), and ensure issuance of registrations on the same day. | Starting a Business | SECP |
| Operationalize the secured transactions framework by adopting regulations for the ST Act in collaboration with SBP and M/o Finance. | Getting Credit | SECP |
| Address Q. 12 in STLR in collaboration with SBP- does the law allow parties to agree on out of court enforcement at the time a security interest is created? | Getting Credit | SECP |
| Simplify the registration for sales tax by eliminating the physical inspection at the business location and the biometric appointment (at the time of registration). | Starting a Business | FBR |
| Administrative measures to curtail use of port as a free storage area in consultation with Port Authorities and Terminal Operators. | Trading Across Borders | FBR |
| Conduct a review of the tax forms and documentary requirements and streamline the process to file and pay GST while continuing to improve Sales Tax Real Time Invoice Verifications. | Paying Taxes | FBR |
| Plan an outreach campaign to familiarize taxpayers with new systems and tax reforms. | Paying Taxes | FBR |
| Review and streamline internal processes at FBR for GST refunds to reduce processing time and introduce good financial management practices. | Paying Taxes | FBR |
| Strengthen risk-based categorization, improve efficiency, and monitor performance indicators to make sure that targets are met for GST and CIT audits (selection targets, and audit length). | Paying Taxes | FBR |
| Besides Custom fee, online payment facility to be extended for payment of all dues i.e., administrative fees, inspection and scanning fees at QICT. | Trading Across Borders | FBR |
| Operationalization of Secure Transaction Registry. | Getting Credit | SBP |
| Ensure online payments of Pension Contributions and provide sufficient data and contributors for DB Report 2021. | Paying Taxes | EOBI |
| Complete technical integration of SECP with EOBI, and ensure issuance of registrations on the same day. MOU to be signed between SECP and EOBI for data sharing. | Starting a Business | EOBI |
| Amendment in Consumer Service Manual, as suggested by LESCO (reducing days to 58 instead of 73, and online issuance and payment of Demand Note ). | Getting Electricity | NEPRA |
| Ensure following the time limits of NEPRA for procedures to connect to the electricity grid (73 days). | Getting Electricity | KE |
| Reduce procedures time and cost in line with best country in DB Report for the relevant indicator, also compare timelines with LESCO and reduce them accordingly. | Getting Electricity | KE |
| Remove requirment of inspection from E& T Dept (Procedure #10), just like Punjab. | Dealing with Construction Permits | E&T-SD |
| SESSI to urgently operationalize e-payments of employer contributions, ensuring uptake of payments. | Starting a Business | SESSI |
| Reduce days to request water & sewerage connections (procedure#11, it takes 20 days to request water & sewerage connection). | Dealing with Construction Permits | KWSB |
| Re-engineer business processes for all construction types to centralize the obtaining of all NOCs from the required agencies. | Dealing with Construction Permits | SBCA |
| Review procedures and eliminate unnecessary procedures in line with the best economy (Malaysia) (Malaysia=6, Khi=16, Lhr=19). | Dealing with Construction Permits | SBCA |
| Strengthen service standards and time limits and make them publicly available online in Karachi. | Registering a Property | BOR-SD |
| In Karachi, ensure automation of the procedure to obtain the sales certificate (NOC). | Registering a Property | BOR-SD |
| In Karachi, review land-related procedures to identify bottlenecks and explore ways to streamline the deed execution, registration, and scanning processes. | Registering a Property | BOR-SD |
| BOR to enforce notification dated 27.02.2019 ensuring registry of properties in 03 days at all SROs of Karachi (DB Report-120 days). | Registering a Property | BOR-SD |
| BOR to publish service standards for property registration, updation of cadastre map and mutation (land records) on its web-portal. | Registering a Property | BOR-SD |
| Conduct an assessment of court processes and the legal framework for handling commercial cases to identify and address the underlying causes of delays in Karachi. | Enforcing Contracts | SHC |
| Remove the requirenment of NOC from EPA for low risk catagories (as in Karachi). Procedures #2, takes 15 days and costs PKR 10,000. | Dealing with Construction Permits | LDA |
| Roll-out the e-permit system in Lahore to all types of buildings and allow for e-payments. | Dealing with Construction Permits | LDA |
| Remove the requirments of obtaining NOC from Environmental Protection Agency by amending EPA & LDA building by-laws.(procedure#2, 15days, cost=10,000PKR) in collaboration with EPA. | Dealing with Construction Permits | LDA |
| Review procedures and eliminate unneccessary procedures in line with the best economy (Malaysia) (Malaysia=6, Khi=16, Lhr=19). | Dealing with Construction Permits | LDA |
| Merge procedures for water and sewerage connections (joint inspection) and reduce time for issuance of water & sewerage connection (currently 4 procedures and 34 days for the whole process). | Dealing with Construction Permits | LDA |
| Reduce time to receive completion certificate (19 days). | Dealing with Construction Permits | LDA |
| Allow external supervising engineer or a Govt. Agency to conduct risk-based inspections during construction (rather than only In-house engineer), for improving score (to 2 from 1) in Quality Control during construction index. | Dealing with Construction Permits | LDA |
| Introduce a Geographic Information System (GIS) for the electricity distribution network. | Getting Electricity | LESCO |
| Carry out analysis of over-compliance and ensure elimination of the procedure to obtain a PT1 form from E&T dept. | Registering a Property | E&T-PB |
| Increase awareness-raising efforts on recent reforms and clarify the legal requirements to avoid over-compliance and close implementation gaps. | Registering a Property | PLRA |
| Increase uptake of standardized sale deed placed online by PLRA to eliminate the need to hire a deed writer. | Registering a Property | PLRA |
| Conduct an assessment of court processes and legal framework for handling commercial cases to identify and address the underlying causes of delays. | Enforcing Contracts | LHC |
| Waiver of registration fee by Sindh Labour Department. | Starting a Business | SECP |
| Consider the creation of specialized commercial courts, divisions or benches in collaboration with Law Department. | Enforcing Contracts | LHC |
| Introduce case management practices to address delays during the trial process – such as limiting excessive adjournments and enforcing time standards. | Enforcing Contracts | LHC |
| Amendments in Companies Act 2017, to eliminate the company seal requirement. | Starting a Business | SECP |
| Address Q. 4 in STLR Index - may a security right extend to future or after-acquired assets, and does it extend automatically to the products, proceeds and replacements of the original assets. | Getting Credit | SECP |
| Address Q. 7 in STLR Index-Does a notice based collateral registry exist in which all functional equivalents can be registered. (amendment required in companies act 2017 as recommended in DB reform memo). | Getting Credit | SECP |
| Address Q.9,10 in STLR Index in collaboration with SBP- Are secured creditors paid first while businesses gets insolvent/liquidated. | Getting Credit | SECP |
| Improvement in the scores of Reliability of Infrastructure Index. | Registering a Property | PLRA |
| Reduction of documentations for export and imports. | Trading Across Borders | CUSTOMS |
| Notify Rules for Corporate Rehabilitation Act 2018. | Resolving Insolvency | SECP |
| Notify Rules for Corporate Restructuring Act 2016. | Resolving Insolvency | SECP |
| Approval of ADR Rules in Punjab. | Enforcing Contracts | L&PAD-PB |
| Issuance of process / summon thorough electronic means for Civil Courts in Punjab. | Enforcing Contracts | L&PAD-PB |
| Allow private firms to sign-off on the completion certificate, while ensuring the quality of professional qualifications in Lahore. | Dealing with Construction Permits | LDA |
| Amendment of rules to allow submission of application for discovery of documents or any category or classes of documents from the defendant (Section 6) of The Companies Amendments Ordinance 2020. | Protecting Minority Investors | SECP |
| Amendment of Rules to reduce the threshold for members to give notice of resolution to 5% from 10% - Section 140 of The Companies Amendments Ordinance 2020. | Protecting Minority Investors | SECP |
| Amendment in Section 227 of The Companies Amendments Ordinance 2020, for introduction of mandatory disclosure of remuneration package of directors and chief executive of a company. | Protecting Minority Investors | SECP |
| Amendment in Section 227 of The Companies Amendments Ordinance 2020 for broadening the ambit of powers of the court to declare any transaction void, if it suffers from conflict of interest on the part of the directors’ or is prejudicial to the interest of members, or award compensation in such cases. | Protecting Minority Investors | SECP |
| Online Construction Permit application submission on SBCA portal at http://smart.sbca.gos.pk/. | Dealing with Construction Permits | SBCA |
| Number of inspections for Category-1 projects reduced to two (2). | Dealing with Construction Permits | SBCA |
| Time to receive Completion Certificate reduced from 30 to 15 days. | Dealing with Construction Permits | SBCA |
| Time to obtain site inspection by K-Electric is reduced from 13 days to 8 days. | Getting Electricity | KE |
| To ensure transparency, breakup of new connection cost estimates along with complete Bill of Material and Load Assessment is being shared with customers. | Getting Electricity | KE |
| Cost of registering property reduced (Stamp Duty reduced from 2% to 1%; Registration Fee from 1% to 0.5% and Capital Value Tax from 2.5% to 1.5%). | Registering a Property | BOR-SD |
| Total time required for registration of property reduced to 6 days. | Registering a Property | BOR-SD |
| Availability of online complaint mechanism at Board of Revenue, Sindh. | Registering a Property | BOR-SD |
| Promulgation of law governing mediation & conciliation. | Enforcing Contracts | LDS |
| Ownership of property (Fard) can be checked online through: https://onlinefard.punjab-zameen.gov.pk/Client/RegisterNic. | Dealing with Construction Permits | LDA |
| LDA has automated the process of paying building permit and completion fee therefore these dues can now be paid via debit/credit card and ATM. | Dealing with Construction Permits | LDA |
| Water connection application can now be submitted along with building permit application at Lahore Development Authority. | Dealing with Construction Permits | LDA |
| Applicants can obtain electricity connection within 58 days for warehouse. | Getting Electricity | LESCO |
| Payment of Demand Note has been automated. | Getting Electricity | LESCO |
| Wiring test report can now be submitted along with electricity connection application. | Getting Electricity | LESCO |
| Ownership of property (Fard) can be checked online through for registering a property. | Registering a Property | PLRA |
| Time for execution and registration of a deed before the registration authority reduced from 15 to 8 days. | Registering a Property | PLRA |
| Punjab Land Records Authority has computerised and digitized cadastral plans in Lahore. | Registering a Property | PLRA |
| Punjab Land Records Authority has made the official statistics of the number of transactions available online. | Registering a Property | PLRA |
| Punjab Land Records Authority has record of all privately held land plots in Lahore. | Registering a Property | PLRA |
| Punjab Land Records Authority has mapped all privately held land plots in Lahore. | Registering a Property | PLRA |
| PLRA has made available online, the reports on land disputes and issues. | Registering a Property | PLRA |
| Following four reports can be generated about the competent court: (i) time to disposition report; (ii) clearance rate report; (iii) age of pending cases report; and (iv) single case progress report. | Enforcing Contracts | L&PAD-PB |
| Make available the following electronic case management tools for judges: (i)Laws, regulations and case law, (ii)Hearing Schedule, (iii)To send notifications, (iv)To track status of a case | Enforcing Contracts | L&PAD-PB |
| Make available the following electronic case management tools for lawyers: (i)Access laws, regulations and case law, (ii)To access forms to be submitted to the court, (iii)To receive notifications, (iv)To track status of a case. | Enforcing Contracts | L&PAD-PB |
| Punjab Government has introduced “The Punjab Alternate Dispute Resolution Act 2019â€. | Enforcing Contracts | L&PAD-PB |
| The initial complaint can be filed electronically through a dedicated platform within the competent court. | Enforcing Contracts | L&PAD-PB |
| Amendment of Secure Transactions Act (2016 to 2020) permitting all types of debts and obligations can be secured between parties. | Getting Credit | SECP |
| Amendment of Secure Transactions Act permitting absolute priority to secured creditors, in case of default in insolvency or outside insolvency. | Getting Credit | SECP |
| Establishment of Secured Transaction Registry which is linked with the register of companies being maintained by the SECP under the Companies Act, 2017 through an integrated interface so that the users can see search results from both registries in real time. | Getting Credit | SECP |
| Appointment of Registrar of Secured Transaction Registry. | Getting Credit | SECP |
| Notified utility companies to be members of the Private Credit Bureaus enabling them to share their consumers' data with the Private Credit Bureaus. | Getting Credit | SECP |
| Introduction of online payment facility for Social Security Contributions by PESSI in Punjab. | Paying Taxes | PESSI |
| FBR will reduce the corporate income tax rate by 1% every year till 2023 for facilitating the companies. | Paying Taxes | FBR |
| FBR has implemented Audit Policy 2018, due to which percentage of cases exposed to corporate VAT Audit are reduced to 3.2%. | Paying Taxes | FBR |
| FBR has implemented Audit Policy 2018, due to which Percentage of cases exposed to corporate Income Tax audit reduced to 1.6%. | Paying Taxes | FBR |
| Reform Area | Agencies |
Thank you for your feedback.
| Abbreviation | Agency Name |
| BOR-SD | Board of Revenue Sindh |
| BOR-PB | Board of Revenue Punjab |
| BOR-SD | Board of Revenue Sindh |
| CUSTOMS | Pakistan Customs |
| E&T-PB | Excise and Taxation – Punjab |
| E&T-SD | Excise and Taxation – Sindh |
| EOBI | Employees Old age Benefits Institution |
| EPA-PB | Environmental Protection Agency Punjab |
| FBR | Federal Board of Revenue |
| IFCWB | IFC – WB |
| IndustryDep-PB | Industries Department Punjab |
| KE | K-Electric |
| KWSB | Karachi Water and Sewerage Board |
| L&PAD-PB | Law and Parliamentary Affairs Department – Punjab |
| LabDep-PB | Labour Department – Punjab |
| LabDep-SD | Labour Department – Sindh |
| LDA/TMA-LHR | LDA / Tehsil Municipal Administration |
| LDS | Law Department Sindh |
| LESCO | Lahore Electric Supply Company |
| LG&CD-PB | Punjab Local Government & Community Development |
| LHC | Lahore High Court |
| MCL | Municipal Corporation Lahore |
| MoC | Ministry of Commerce |
| MoLJ | Ministry of Law & Justice |
| PESSI | Punjab Employees Social Security Institution |
| PITB | Punjab Information Technology Board |
| PLRA | Punjab Land Records Authority |
| PRA | Punjab Revenue Authority |
| SBCA | Sind Building Control Authority |
| SBP | State Bank of Pakistan |
| SECP | Securities & Exchange Commission of Pakistan |
| SEPA | Sindh Environmental Protection Agency |
| SESSI | Sindh Employees Social Security Institution |
| SRB | Sindh Revenue Board |
